Mineral and Metals Test

If you feel stressed, tired, anxious or overwhelmed it could be a sign your nervous system is strained. Minerals include electrolytes, which provide the energy you need to get through the day, as well as buffer the effects of stress. The Mineral & Metals Test takes a comprehensive look at adrenal function; the body's stress support system, as well as toxic metal exposure. If mineral reserves are low, electrolytes imbalanced or if you've been exposed to high levels of toxic metals you won't be able to deal with stress effectively and may experience a range of health challenges.

You will receive a video from Dr. Cabral that will provide you with a detailed explanation of how to understand your individual results.

• Please be sure to collect and return your sample within 14 days of receipt of your lab test. All lab tests expire within 6 months of purchase.
• New York State law prohibits shipment of lab products to New York State.

Due to the perishable nature of the lab kits and the analysis of biological samples, returns and refunds are generally not offered.

We will consider offering a refund or replacement on a case-by-case basis for:

• Damaged Kits: If your lab kit arrives damaged and is unusable, please contact us within 2 days of receipt. We will contact the supplier and attempt to arrange for a replacement kit to be sent. You may also contact the supplier if you prefer. 
• Order Errors: If you receive an incorrect test kit, please contact us immediately. We will arrange for the correct kit to be sent and provide instructions for returning the incorrect one.

Please note: We cannot accept returns of opened or used test kits.

For any questions or concerns regarding your order, please contact us at info@iqperformancehealth.com.

SHIPMENT PROCESSING TIME

All orders are processed within 1-2 business days on a first come, first served basis.

Shipments occur on business days and may include Saturday as determined by carrier. In rare circumstances, your order may be delayed due to unforeseen circumstances such as weather or other natural phenomena. When possible, we will attempt to communicate delays to you.

SHIPPING RATES AND DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. Charges are based on rates determined by carrier. Delivery is based on accessibility via carrier, including to physical addresses and post office boxes.

SHIPMENT CONFIRMATION AND ORDER TRACKING

As soon as your order is processed, you should receive a carrier shipment confirmation and tracking number.

CUSTOMS, DUTIES, AND TAXES

IQ Performance Health LLC is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping, including tariffs, taxes, etc., are the responsibility of the customer.

DAMAGES

IQ Performance Health LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to communicate the issue. Please save all packaging material and damaged goods before filing a claim. When possible, take a picture of the damage as evidence of shipping damage.

INTERNATIONAL SHIPPING POLICY

We ship to any country serviced by Equilife. International shipping rates as determined by carrier will be added to your order. Additional rates and fees may apply.