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client care

Important policies to inform clients.

TERMS AND CONDITIONS

Welcome to IQ Performance Health LLC! We are dedicated to supporting your journey towards optimal health and well-being and high performance through science-based integrative and holistic approaches.


These Terms and Conditions (the "Terms") govern your use of our services, programs, and website. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.


1. Scope of Services

We offer a variety of integrative and high-performance health services, which may include:

  • Individual consultations

  • Group programs

  • Workshops

  • Educational resources

  • Products


2. Eligibility

  • You must be at least 18 years of age to individually use our services. Individuals below 18 years of age who wish to use our services must be signed up and accompanied by a parent or guardian. 

  • You are solely responsible for ensuring that your use of our services complies with all applicable laws and regulations.
     

3. Disclaimer

Our services are for informational and educational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment. You should always consult with a qualified healthcare professional before making any decisions about your health.


4. Payment and Cancellation

  • Payment terms, including cancellation and refund policies, will vary depending on the specific service you choose. Please refer to the individual service description for details.

  • We reserve the right to modify our fees and payment terms at any time.
     

5. Intellectual Property
The content on our website and in our materials is protected by copyright, trademark, and other intellectual property laws. You may not modify, copy, distribute, transmit, display, perform, create derivative works from, or otherwise exploit any of our content without our express written permission.

6. Confidentiality
We respect your privacy and will keep your personal information confidential. Please refer to our Privacy Policy for more details.

7. Disclaimer of Warranties
Our services are provided "as is" and without any warranties, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability
We will not be liable for any damages arising out of or in connection with your use of our services, including direct, indirect, incidental, consequential, and punitive damages.

9. Termination
We may terminate your access to our services at any time without notice, for any reason, including for violation of these Terms.

10. Entire Agreement
These Terms constitute the entire agreement between you and us regarding your use of our services.

11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state of Washington. Any dispute arising out of or relating to these Terms shall be resolved by arbitration, mediation, or court proceedings.

12. Changes to Terms
We may update these Terms at any time by posting a new version on our website. You are responsible for checking these Terms periodically for updates.

13. Contact Us
If you have any questions about these Terms, please contact us at iq.performance.health@gmail.com.

Gym Tools

cancellation

We understand that things sometimes happen outside our control. Please note we need at least 24 hours' notice for any cancellations. Cancellation requests within 24 hours may be subject to a non-refundable cancellation fee. 

 

If you miss your appointment without any prior notice, you will be considered a no-show and charged the full appointment fee. To cancel or reschedule your appointment, please email us or use our online scheduling system.

Healthy Morning

disclaimer

No information on this site should be relied upon to determine diet, make a medical diagnosis, or determine a treatment for a medical condition. The information on this site is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. Any statements or claims about the possible health benefits conferred by any foods or supplements have not been evaluated by the United States Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Disclaimer

privacy policy

This Privacy Policy describes how we collect, use, and protect the personal information that you provide to us when you complete a health and wellness intake and schedule an online or in-person appointment.

Information We Collect


We will not collect, share, or store any personal information that is not necessary to provide you with services that you have requested. We collect information needed to assess your health and wellness, design customized plans for improvement, schedule and confirm appointments, provide you with requested health and wellness services, communicate about your appointment, process payments, and improve service quality. 

How We Protect Your Information


Due to the sensitive nature of health and wellness information, we take all reasonable steps to protect your privacy and personal information from unauthorized access, use, or disclosure using industry-standard security measures including SSL encryption, firewalls, and end-to-end encryption for all video and audio communications during your appointment. We also have policies and procedures in place to train our staff on how to protect your privacy.

Sharing Your Information


We will not sell or rent your personal information to any third parties. We will only share your personal information with third parties who have a legitimate need to access your information in order to provide you with services such as other integrative health practitioners who may consult to provide enhanced services under defined circumstances. 

You can choose not to provide us with your personal information however this will restrict our ability to provide requested services. You can request access to your personal information, have it corrected, or deleted upon request. Please direct questions to iq.performance.health@gmail.com.

Fitness at Home
Privacy Policy
Cancellation
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